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Commonwealth Bank of Australia is working with Melbourne Business School to measure public perceptions of AI in banking, in an effort to address customer fears and ease the adoption of AI technologies in the banking industry.
The article explores the value opportunity of adopting a 'human-centered approach' to 'agentic AI' in financial services, using real-world examples from software engineering, KYC, and claims processing. It discusses how leading financial firms are scaling AI to drive business value and how a gap is emerging between leaders and laggards.
The Bank for International Settlements has found that the use of modular, microservices-based architecture could support the design of flexible and scalable settlement systems, which could be beneficial for banking and finance applications.
Phixius, a secure payment information network by Nacha, has integrated with Kinexys Liink, a bank-led blockchain-based data sharing network by JP Morgan. This integration aims to enable secure, peer-to-peer data sharing among financial institutions to streamline banking operations and lending processes.
Lloyds Banking Group announced that its use of generative AI generated £50M in value in 2025, and they have set a target of over £100M in value from 'next gen' AI by 2026. This includes rolling out an AI-powered financial assistant to their 21M users and launching an AI Academy to upskill their 67,000-strong workforce.
ClearBank and Volt have partnered to launch GBP and EUR merchant accounts, bringing open banking capabilities closer to 'card parity' with features like automated reconciliation, instant refunds, and full payment visibility. This helps drive the adoption of open banking and AI-powered payment processing in the financial services industry.
The article reports that a joint study by Kearney and Ctrl Alt projects the GCC tokenization market to reach $500 billion by 2030, driven by initiatives like the Dubai Land Department's AED 60 billion real estate tokenization project. This represents a significant opportunity for the application of AI and blockchain technology in the banking and real estate sectors.